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Xbox LIVE® and Games for Windows LIVE comprise the first and most comprehensive online entertainment network, uniting gamers on Xbox 360™ and select Games for Windows titles. LIVE connects millions of members across 35 countries/regions, making it easy for gamers to find friends, games, and entertainment regardless of their preferred platform. With LIVE, members receive rich presence information about their friends, they can easily communicate with each other, and they can track their gaming achievements and their Gamerscore.

Below is the list of countries/regions where the LIVE service is supported. Game features that require the LIVE service are only available in these countries/regions. If your country/region is not on the list, please check back with us soon—we expand our services frequently and may be coming to your country/region in the near future.

Australia

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Xbox or Games for Windows Support

(02) 8031-8186 (if you are in Sydney) or 1 (800) 555 741

Belgium

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

+32 27106180 or 0800 7 9790

Hearing impaired (TTY) 0800 9791 7

Luxembourg customers only

3420808165 or 8002 1013

Brazil

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Phone: 0800 891 9835

Canada

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Toll free:
(800) 4MY-XBOX or (800) 469-9269

Hearing impaired (TDD device):
(866) 740-9269 or (425) 635-7102

Games for Windows Support Phone Numbers

Toll free:
(877) 274-4349

Czech Republic

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

239 000 459 for calls from mobile phones

800 142 365 for free calls from fixed lines

Chile

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Xbox Phone Numbers:

Direct Dial: 1230 020 6001

PC Games

1230 020 6001

Colombia

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Direct Dial: 01 800 912 1830

Denmark

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

+45 38487393 or 80 88 40 97

Hearing impaired (textphone): 8088 4098

Germany

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Toll Free: 0800 181 2968

Direct dial: 49 695 007 0422

Hard of hearing (text phone – TTY): 0800 1 81 29 75

Hong Kong S.A.R

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

30,714,868

Spain

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

900 94 8952

Hearing impairment (TDY device): 900 94 89 53

Greece

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

00800 44 12 8732

France

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

+33 155 698061

Hearing impaired (TTY) 0800 915 410

India

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Toll free: 000-800-440-1179

Toll free: 1 800-11 11 00 (press 7 for Xbox Support or Games for Windows Support)

Toll number: 080 40103000 (press 7 for Xbox Support or Games for Windows Support)

Toll free: 1 800-102 1100 (press 7 for Xbox Support or Games for Windows Support)

Ireland

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

(01) 2420758 or 1 800 509 186

Hearing Impaired (TTY device): 1800 509197

Italy

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

+39 0269633724 or 800 787614

Hearing Impaired (TTY device): 800 787 615

Japan

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Toll Free: 0120-220-340 (from mobile phone 03-5767-4551)

Korea

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

791 080 0880 (toll free) / 02-3483-7138 (General Telephone)

Hungary

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

06 80 018590 or 1 777 4933

Mexico

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Direct Dial: 001 866 745 8312

Netherlands

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

+31 202036606

Impaired (textphone): 0800 023 3895

New Zealand

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Direct dial: 0508 555 592

Norway

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

Direct dial: +47 23 16 25 54

Free: 800 14174

TTY (text telephone): 800 14175

Poland

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

00800 441 17 96

Portugal

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

+351 214154303 or 800 844 059

Listening Difficulties (TTY): 800 8 44 060

Russia

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

+7 (499) 922 87 07

Switzerland

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

Toll Free: 0800 83 6667

Direct line: +41 44 654 5357

Singapore

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

 

Direct line: 6622-1626

Slovakia

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

 

Direct line: 0800 004 557

South Africa

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

 

Direct line: 0800 991 550

Finland

Hours of operation:

7.00am to 9.00pm – Monday to Friday

Closed – Saturday and Sunday

Phone Numbers

 

Direct line: 358 969379415 or 0800 1 19 424

Hearing impaired (TTY device): 0800 119 425.

Sweden

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

 

Direct line: +46 8 58 53 65 24

Taiwan

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

 

Direct line: 00801444231

United Arab Emirates

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

 

United Arab Emirates: 800 0 441 1942

Saudi Arabia: 800 8 443 784

United Kingdom

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

 

Direct line: 020 7365 9792 or 0800 587 1102

Hearing Impaired (TTY device): 0800 5871103

United States

Hours of operation:

7.00am to 9.00pm – Monday to Friday

9.00am to 5.00pm – Saturday and Sunday

Phone Numbers

 

Toll free:  (800) 4MY-XBOX    or   (800) 469-9269

Hearing impaired (TDD device):     (866) 740-9269       or   (425) 635-7102

Games for Windows Support

Toll free:   (877)-274-4349

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